I understand that some people within our community may have lingering concerns about theMain Street Family Medical Centre Located 1251 Stittsville Main Street. FIRST, I would like to assure you that your health is of the utmost importance to Ottawa Public Health (OPH) and to me, personally. Please know that the Main Street Family Medical Centre is open for business and operating safely.
As you may know, a complaint was made to OPH on April 24, 2018 regarding the clinic. The clinic was inspected and, on April 25, 2018, it WAS instructed to stop performing all minor surgical procedures until further notice. Once that direction was issued, OPH determined that there was no ongoing risk to patients being treated at the clinic.
As the chair of OPH, I was advised in general terms of the issues at the Main Street Family Medical Clinic. In cases such as this, there is a specific protocol that must be followed, including communication with the public. This protocol is designed to protect the public, prevent undue concern and safeguard confidential patient matters. This important communications process is managed by the Medical Officer of Health and not the Ottawa Board of Health.
In this case, OPH, working with Public Health Ontario and the Ministry of Health and Long Term Care, found that an estimated 4,600 of the 90,000 patients treated at the clinic between the years of 2003 and 2018 may have been exposed to improperly cleaned medical equipment. With surgical procedures suspended, the clinic could continue to see patients, while the process of notifying the identified 4,600 patients.
It took several weeks to identify these patients with the assistance of the provincial Ministry of Health and Long Term Care and, once the patient letters had been mailed, OPH took the responsibility to notify the public of the issue. During this process, every precaution was taken to ensure the safety of patients and to maintain the confidentiality of personal health records.
For more information about this investigation please visit www.OttawaPublicHealth.ca/Lapse, call the Ottawa Public health Information Centre at 613-580-6744 or email firstname.lastname@example.org. Patients can also contact the Main Street Family Medical Centre at 613-831-7372.