Door-to-Door Marketing Scams


I would like to remind all residents to be vigilant of door-to-door marketing scams in the area particularly by individuals claiming to be affiliated with City of Ottawa’s water filtration unit.


  • City employees do not contact residents to sell products or services.
  • Except for emergency situations, any visits that may require access to homes or businesses by City staff are scheduled in advance.
  • Residents are provided with advance notice of projects that may impact them.
  • All employees requesting access to homes have City-issued photo identification cards.

The drinking water delivered to Ottawa residents exceeds all federal and provincial health-based water quality guidelines and standards. Ottawa’s drinking water has already been rated by the Ministry of the Environment as being among the safest in the world and it is continually tested to ensure those high standards are maintained.

Residents who are directly contacted by persons claiming to be City employees for City business are asked to check identification, and, if concerns remain, contact the City prior to allowing access. Please report any suspicious, unsolicited calls or visits to the Ottawa Police Services by visiting calling 613-236-1222 (ext 7300) or online at

To learn more avoid possible scams and how to avoid them, click here.