I would like to take a moment to supply residents with a breakdown of the quarterly by-law regulatory service request report.
Every three months, by-law services releases a ward-by-ward summary of general request types. These requests range from a multitude of services offered by calling or emailing 3-1-1 (firstname.lastname@example.org).
By-law & Regulatory Services experienced an overall increase of 11% in total call volume compared to Q4 of 2016.
As you can observe, parking was the most-requested by-law item within our ward this year (637 requests from 489 last year) however it only comprised 1.7% of the total city’s parking requests. Alternatively, Stittsville’s greatest reflection against the city as a whole were requests regarding parks (73 requests down from 81 requests in 2016). It is also interesting to note the sharp increase in noise complaints up 0.6% in Stittsville from last year and the sharp decrease in sign requests down 0.9% from last year.
Overall, By-law & Regulatory Services experienced an overall increase of +8% in total call volume in 2017 compared to 2016.
Learning from these trends means that as a City, we will be better equipped for knowing where to invest resources in the future.
I encourage residents to take a moment and see what trends they can spot. Of course, as your City Councillor, I am always keen to hear your well thought-out ideas regarding how to improve our community. You can do so by emailing me at Shad.Qadri@ottawa.ca.