Ottawa Police Service partners with MedicAlert to protect our city’s most vulnerable

The Ottawa Police Service (OPS) will be partnering with MedicAlert Foundation Canada in a new initiative aimed at enhancing the safety of the most vulnerable in our community.

The MedicAlert Connect Protect service gives police officers 24-hour access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs. MedicAlert has recently expanded its service to include those with autism and Alzheimer’s, as well as anyone who could benefit from having police know about a medical condition before they interact with officers.

This information will help officers search more efficiently, increasing the chances that those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information, which may be necessary to save a life.

Residents are invited to attend the official launch 2:00 PM on Tuesday, November 28th at Carlingwood Mall, 2121 Carling Ave.

I highly encourage any and all interested residents to stop by for the launch of this great initiative! For more information on the MedicAlert Connect Protect service, please visit or