Remembrance Day schedule changes

Please be aware of schedule changes taking place across the City of Ottawa on November 11th-13th as a result of Remembrance Day weekend. The flags at all City of Ottawa facilities will be lowered to half-mast from sunrise to sunset to honour the memory of all Canadians who have served their country in time of war.

In recognition of the significance of Remembrance Day in honouring Canadian Veterans and those serving in the military currently, and in accordance with the City of Ottawa’s Remembrance Day By-law 2008-355, most retail businesses are required to close until 12:30 p.m. on November 11.

For a full list of changes please visit

Client services:

  • Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on Monday, November 13. Business will resume as usual on Tuesday, November 14.


  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed on Monday, November 13. Business will resume as usual on Tuesday, November 14.


  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call (TTY): 613-580-2401.


Garbage, green bin and recycling:

  • Curbside green bin, recycling, garbage, and leaf and yard waste collection will take place on its regular day with no changes to the collection schedule.


Transit service:

  • War veterans who wear their medals or uniforms may ride OC Transpo, Para Transpo and Société de transport de l’Outaouais (STO) for free during National Veterans’ Week from November 5 to 11.


  • On November 11, OC Transpo will operate a regular Saturday schedule and a regular weekday schedule on Monday, November 13. On November 11, buses will pull over to the side of the road (where it is safe to do so) to observe two minutes of silence at 11 a.m. The Last Post and Reveille will be played over the radios of OC Transpo buses.
    STO will operate a Saturday schedule on November 11 and a special schedule on Monday, November 13. Riders are invited to consult the User’s Guide, visit Plani-Bus on the STO web site at or call 819-770-3242 for more details.
  • Para Transpo will operate a regular service. Customers may begin booking their trips on Saturday, November 4, by calling 613-244-7272.



  • On November 11, vehicles with a veteran’s licence plate will be allowed to park for free in the parking garage at City Hall, 110 Laurier Avenue West. Free parking will also be available for vehicles displaying veteran’s plates in the on-street paid areas around the National War Memorial, specifically on downtown streets bordered by and including Somerset Street to the south, Bank Street to the west, the Ottawa River to the north and the Rideau Canal to the east. All other on-street parking regulations continue to apply.


Recreation services:

  • Pools, arenas and fitness centres will be open for public swimming, fitness, aquafitness and public skating with modified schedules. Please check on or with the facility of your choice for details.


  • Registered programs at swimming pools, community centres and arenas will be operating; however, clients should check with their facility to confirm, as some exceptions will apply.


Ottawa Public Health:

  • The Sexual Health Centre and Satellite Clinics will be closed.


  • SITE program: SITE office at 179 Clarence Street will be open Saturday, November 11 from 9 a.m. to 9 p.m., however, the site mobile van will be operating on a regular schedule from 5 to 11:30 p.m.


Municipal child care services:

  • All Municipal Child Care Centres will be closed.


Library services:

  • All branches and services of the Ottawa Public Library will be closed. Branches will return to their regular hours on Sunday, November 12.