I would like to take a moment to supply residents with a breakdown of the quarterly by-law regulatory service request report.
Every three months, by-law services releases a ward-by-ward summary of general request types. These requests range from a multitude of services offered by calling or emailing 3-1-1 (firstname.lastname@example.org).
By-law & Regulatory Services experienced an overall decrease of -3.5% in total call volume compared to Q2 of 2016.
As you can observe, parking was the most-requested by-law item within our ward (268) however it only comprised 1.5% of the total city’s parking requests (consistent with last year’s statistics at Q2). Alternatively, Stittsville’s greatest reflection against the city as a whole were requests regarding care of streets (3.8%) and signs (3.8%) which saw 51 and 23 requests respectively for the first half of the year. At this time last year, Parks were among the highest representation of requests in Stittsville at 5.2% (this year down to 2.8%).
Learning from these trends helps the City of Ottawa to ensure that proper investments are made into resources for the future.
I encourage residents to take a moment and see what trends they can spot. Of course, as your City Councillor, I am always keen to hear your well thought-out ideas regarding how to improve our community. You can do so by emailing me at Shad.Qadri@ottawa.ca.