Helping you ‘Make the Right Call’

As “A Trusted Partner in Community Safety”, the Ottawa Police Service (OPS) prides itself on always looking for new and improved ways to help the residents of Ottawa connect with us.


As of this week, the Ottawa Police Service has introduced a single telephone number in which to contact for all non-emergency enquiries. If you need to reach police by telephone for a non-emergency, you can call 613-236-1222 to report any type of inquiry from vehicle theft to harassment complaints.


Instead of having to find the proper extension to reach a desired party, the new automated Integrated Voice Recognition (IVR) system will help to connect you to the right section or person.


In response to evolving technology, residents may also choose to file a complaint on-line.  Some of the reports you are now easily able to file online include:  Thefts, Damage to Property, Traffic Complaints, Drug Complaints, Fraud Complaints, and Hate Crimes.  Residents can also utilize on-line service if they wish to add supplemental information to an existing report.


Simply visit: to create your report, and an analyst will review it within 24 hours.


All emergency or life-threatening calls will continue to be made utilizing 9-1-1.