Ontario Passes Legislation to Put Consumers First

This week, the Province of Ontario passed legislation that will strengthen consumer protection by introducing new rules for home inspections, door-to-door sales and payday loans.


The “Putting Consumers First” Act will:

  • Make it possible to ban unsolicited, door-to-door sales on prescribed household appliances such as water heaters, furnaces, air conditioners and water filters.
  • Strengthen consumer financial protections through new rules for alternative financial services such as payday loans, including extended repayment periods and more time between loans, as well expanded rules against unfair debt collection practices.
  • Regulate the home inspection industry through mandatory licensing and proper qualifications for home inspectors, as well as minimum standards for contracts, home inspection reports, disclosures and the performance of home inspections.

In our area, we have heard many stories of scrupulous door to door sales people.

It is good to see the Province is taking measures to provide greater protection for consumers across Ontario. It is my hope that residents find that these protections provide additional resolutions for concerns in their day-to-day lives.