Melting snow can cause pooling around catch basins


Melting snow due to warmer weather could result in water pooling at the end of driveways or in portions of streets.


During a melt, some pooling is normal. You can help to alleviate pooling by safely clearing catch basins near your home. The location of catch basins can be identified by the yellow T painted in the centre of the road.


If you require a service from the City due to melting snow, you are encouraged to submit a Service request through or by calling 3-1-1.


If flooding requires any roads, sidewalks or pathways to close, a notice will be posted on