I would like to take a moment to supply residents with a breakdown of the quarterly by-law regulatory service request report.
Every three months, by-law services releases a ward-by-ward summary of general request types. These requests range from a multitude of services offered by calling or emailing 3-1-1 (firstname.lastname@example.org).
By-law & Regulatory Services experienced an overall decrease of 4% in total call volume compared to Q4 of 2015.
As you can observe, parking was the most-requested by-law item within our ward this year (489) however it only comprised 1.5% of the total city’s parking requests. Alternatively, Stittsville’s greatest reflection against the city as a whole were requests regarding parks (81 requests compared to 82 in 2015) and signs (118 requests compared to 151 in 2015)
Overall, By-law & Regulatory Services experienced an overall decrease of -2% in total call volume in 2016 compared to 2015.
Learning from these trends means that as a City, we will be better equipped for knowing where to invest resources in the future.
I encourage residents to take a moment and see what trends they can spot. Of course, as your City Councillor, I am always keen to hear your well thought-out ideas regarding how to improve our community. You can do so by emailing me at Shad.Qadri@ottawa.ca.