Service Adjustments in Transition to the 2018 Network

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As you may know, transit service in Ottawa will be taking a significant shift in these upcoming months. Further to OC Transpo’s regular schedule adjustments, which take place four times a year – April, June, September and December, this includes service adjustments being made as part of the transition to the 2018 network.

Changes to the OC Transpo system will be made in several phases to be ready for the opening of the O-Train Confederation Line in 2018 and to ease the changes that will be experienced by customers. This winter, OC Transpo will begin to implement some of the adjustments that are required as part of the transition to the 2018 network.

On January 1, 2017, OC Transpo will implement several changes to the fare system, as approved by Council on June 22, that are required in coordination with the upcoming changes to the way transit services are delivered with the opening of the Confederation Line. Fare prices will be set by Council in the 2017 budget. These changes include:

  • The removal of premium fares for express routes and the requirement for fare upgrades in the morning peak period on Para Transpo service;
  • The recalibration of single-ride fares so that cash and e-purse prices are more closely aligned;
  • The replacement of the Student monthly pass with a new Youth monthly pass that will be available for all people aged 19 and under;
  • The removal of the requirement for fare upgrades on Para Transpo for Community Pass holders who are Ontario Disability Support Program (ODSP) recipients; and,
  • The introduction of a new Access Pass, available to Para Transpo registrants who are not ODSP recipients, that will be priced the same as the Community Pass, for unlimited travel on conventional service and a one-third discount from the single-ride fare for trips on Para Transpo.

 

Route renumbering

New route numbers that are consistent with the Bus Service Identification report received by the Transit Commission in June, will be introduced in phases on many routes throughout the network. Most current express routes will be renumbered into the 200-series as Connexion routes, and routes that will operate all day and will connect with the Confederation Line either are being renumbered with or retain a two-digit number.

Kanata North route realignment

Following consultation with customers, residents and Kanata North Councillor, Marianne Wilkinson, a new transit service plan in Kanata North will be implemented to serve the new park and ride lot at Innovation Station, to improve service for residents and businesses in the area, and to be ready for the opening of the Confederation Line.

 

  • Current Routes 60 and 93 will be replaced, and current Route 64 will be modified. Service will be provided by new all-day Routes 63 and 64;
  • New Route 264 will replace the southern part of current Route 64 for peak period service between Kanata Lakes, Terry Fox Station, and downtown;
  • Route 165 will be modified to serve Innovation Station and the Briarbrook community, east of March Road;
  • Current Route 181 will be changed to operate along Terry Fox, Legget, Solandt, Hines and Innovation Drive to Innovation Station, and will be renumbered as Route 166;
  • All Route 182 trips will start/end at 2500 Solandt Road instead of at the Richcraft Recreation Complex or Carling Campus, and,
  • School trips currently on Route 93 serving Bell High School will be renumbered as new Route 660, and these trips, as well as Route 674 serving All Saints Catholic High School, will be revised to operate via March Road.

Combination of express and local routes

As indicated in the Bus Service Identification report received by the Transit Commission in June 2016, service will be restructured where current express and local routes serve the same areas and stops.

Afternoon stop changes on west-end express routes

In preparation for the opening of the O-Train Confederation Line, and consistent with changes that were made to east-end express routes in 2015, the stopping pattern on afternoon homebound trips on the current west-end express routes will be revised.

  • In the afternoon, buses to Kanata and Stittsville on Routes 252, 256, 261, 262, 263, 264, 265, 267, 268 and 269 will not stop at Westboro, Dominion, Lincoln Fields, and Pinecrest Stations. Customers who are travelling from those stations to Kanata and Stittsville will connect to these routes at Bayshore Station;
  • In the afternoon, buses to Barrhaven on Routes 270, 271, 272, 273 and 277 will not stop at Westboro, Dominion, Lincoln Fields, Queensway, Iris, or Baseline Stations. Customers who are travelling from those stations to Barrhaven will connect to these routes at Fallowfield Station;
  • In the afternoon, buses to Richmond and Munster on Route 283 will not stop at Westboro or Dominion Stations. Customers who are travelling from those stations to Richmond and Munster will connect at Lincoln Fields Station;
  • No change is being made to the afternoon stopping pattern for east-end Connexion routes, which already operate non-stop from Laurier Station; and,
  • No change is being made to the stopping pattern on morning trips to downtown.

Other Service Adjustments

 

As part of OC Transpo’s ongoing regular work, other adjustments will be made to meet the changing travel needs of customers:

  • Eastbound trips from Kanata and Stittsville on Routes 63, 64, 256, 261, 262, 263, 264, 265, 267, 268, 269 and 283 will serve Bayshore Station at all times in the morning, to provide a consistent connection point for customers traveling to the Department of National Defence at Carling Campus on Moodie Drive.
  • The departure times of some Route 162 trips in the evening will be adjusted to better accommodate shift end times at Tanger Mall.

Full details of these service changes will be communicated to customers through November and December with the use of printed and electronic materials, as well as direct customer outreach. The onboard next-stop announcement system will be used to alert customers on specific routes leading up to the service change. You can also reach out to octranspo.com or to the OC Transpo Customer Service Centre (613-741-4390) for more information. Once the new service begins, customers can find up-to-date schedules by using octranspo.mobi or the MyTransit iPhone app, by calling 613-560-1000, or by texting 560560.

I hope that residents find this information helps to clear up some of their questions regarding the new system changes. Of course, should you have any additional questions, please do not hesitate to contact me at Shad.Qadri@ottawa.ca.