Low-income Transit Pass and Presto Web Update


On Tuesday October 4th, Mayor Jim Watson, along with the Chair of the Transit Commission Councillor Stephen Blais, announced that a low income transit pass will be included in the City of Ottawa’s 2017 budget.


The low-income transit pass will be available at a significant discount on the adult general monthly fare for those residents who are at or below the income cut-off (LICO) as defined by Stats Canada. It will be available to residents with an annual individual income of approximately $20,000 or less, or a family income of approximately $38,000, for a family of four. The specific discount of the pass will be revealed when the budget is tabled at Council on November 9.

The low-income transit pass will be offered as a new type of monthly transit pass and will not be subsidised by the cost of other transit passes. City Council’s policy on the amount that OC Transpo collects from its riders versus the amount it collects from taxpayer contributions to transit will remain the same.


This affordable transit pass could benefit as many as 8,800 eligible low income transit users.

Presto Adjustments Occurring Next Week


PRESTO’s online services will be unavailable for the rollout of a new and improved PRESTOwebsite starting late Friday, Oct. 7. When services are restored by Tuesday, October 11th, prestocard.ca will be easier to use, fully accessible, more secure and mobile-friendly. During the upgrades, you will still be able to use your card to ride transit and you will be able to buy or load a PRESTO card in person at an OC Transpo Customer Service Centre. PRESTO Contact Centre agents will be able to answer general questions. The upgrades will also improve overall performance and make it quicker for customers to replace a lost or stolen PRESTO card.