Rideau Street Sinkhole Update


As you have most certainly heard by now, on Wednesday, June 8, a major road collapse occurred on Rideau Street near Sussex Drive. The City’s Emergency Management Team remains activated and in recovery mode. The City’s focus continues to be on ensuring public safety while restoring services and access to affected buildings.

I am very thankful that there were no injuries due to this incident as this is a busy intersection in the City of Ottawa from both a pedestrian and driving perspective.

The first phase of concrete pouring work conducted by the Rideau Transit Group (RTG) is now complete. Crews are monitoring the concrete as it cures and settles. RTG is now coordinating with City departments and utility industry stakeholders, including Bell Canada and Enbridge, on a plan to access the site and conduct repairs to affected infrastructure.

Efforts continue to focus on the rehabilitation and re-occupancy of affected buildings. Sidewalks on the north side of Rideau Street have been re-opened to pedestrians from William Street to Dalhousie Street, and on the south side from Nicholas Avenue to Dalhousie, which will facilitate the reopening of businesses in that area. Crews are working to safely facilitate access to the remaining sidewalks.

An information management plan, including additional signage, digital boards and way finding, has been implemented to direct the public around the site.

Road closures and transit detours remain in place while crews work to repair the damage and restore services.

Power has been fully-restored to all buildings in the area and natural gas service has resumed. Enbridge is monitoring the capacity of the system and is coordinating with individual businesses. Water service has been re-instated to most buildings in the area. Ottawa Public Health has lifted the Precautionary Boil Water Advisory for the Rideau Centre Food Court. A precautionary Boil Water Advisory remains in place for some businesses. Each business location has specific requirements and City staff are working on a case by case basis to enable each of these businesses to re-open as soon as is operationally feasible.

For more updates, please visit ottawa.ca, octranspo.com or the City of Ottawa’s Twitter accounts.